Quick Fix
$49
30 minutes or lessFor the everyday setup and account problems that should not take all afternoon.
- New PC setup
- Printer issue or new install
- Email setup
- Microsoft or Google account help
- Wi-Fi setup or TV issue
Straightforward service options
Clear prices. Clear next steps.
These clear prices give you clear next steps: choose the level of remote help that fits your problem, or call Mark first if you are not sure which one you need.
Item Type
Online Repairs
Single Repair
$129
One repair sessionFor the bigger issues that need a deeper look and a more complete repair.
- Everything in Quick Fix
- Network and Wi-Fi issues
- Virus and malware removal
- Data recovery help
- Full PC diagnostics and rootkit scan
Yearly Service Plan
$329
Up to 5 service instancesA steadier support plan for computers that need help throughout the year.
- Everything in Single Repair
- Up to 5 instances a year
- Business-hours phone support
- Backup and recovery assistance
Item Type
In Shop Repairs
Virus and Malware Removal
$80
In Shop RepairWe remove viruses, malware, pop-ups, and unwanted software, then check your browser and security settings for a safer computer.
Paid at PickupWindows Reinstall, No Backup
$99
In Shop RepairA fresh Windows install when files do not need saving, with manufacturer drivers, necessary security updates, antivirus, and anti-malware software.
Paid at PickupWindows Reinstall, With Backup
$130
In Shop RepairWe back up your important files before a fresh Windows install, then add manufacturer drivers, updates, antivirus, and anti-malware software.
Paid at PickupComputer Cleanout & Blowout
In Shop Repair$30
We remove the fans and hand-clean them, then use a handheld blower to clear dust from the rest of the computer.
Paid at PickupSSD / HDD Replacement with Data Backup
In Shop Repair$99
Plus PartsWe replace the SSD or hard drive and back up the data from your old drive first.
Paid at PickupLaptop Screen Replacement
In Shop Repair$99
Plus PartsWe replace a damaged laptop screen so you can get back to using your computer normally.
Paid at PickupStandard Transfer / Data Recovery
In Shop Repair$99
Plus PartsWe transfer or recover accessible files from your old computer or drive to help keep important data together.
Paid at PickupPC or Network Diagnostic
Small Business Service$80
One-Time FeeA focused diagnostic to identify computer or network problems and give your business a clear next step.
See business computer diagnostic serviceMonthly Online & Phone Support
Small Business Service$85
Per MonthSteady, dependable support for computer questions and problems that come up during the month.
Call to get startedYearly Online & Phone Support
Small Business Service$949
Per YearYear-round online and phone support for small businesses that want a familiar repair partner when computer problems arise.
Call to get startedBackup Services
Small Business Service$500
Per YearDaily and weekly backups stored both offsite and onsite, helping keep important business files protected and available when they are needed.
See business backup servicesCall to get startedNot sure? Call 423-440-1899 and talk it through.