Remote computer help

Data recovery help

Missing files, damaged storage, and a careful next step before important data is lost for good.

When important files go missing, the first move matters. Mark’s site identifies DriveSavers as a data recovery partner for damaged drives and storage media, with remote help for some situations and in-lab recovery for serious physical damage.

What Mark can help with

Initial help for lost or inaccessible files
Remote assessment where appropriate
Guidance for hard drives, SSDs, USB drives, and memory cards
DriveSavers partner resources for serious recovery needs

DriveSavers recovery resources

Hard drive recovery

iPhone recovery

SSD recovery

RAID recovery

Frequently asked questions

Some logical file-loss situations can be assessed remotely. Physical drive damage may need specialist in-lab recovery.

Stop using it if it is making unusual noises or disappearing from your computer, then call Mark before trying repeated fixes.

Yes. Mark’s existing data recovery page names DriveSavers as a recovery partner and includes their recovery resources.